Blog — Process Excellence
The low-tech, high-touch, experimental approach to business improvement
About to launch a major technology transformation program? Do you really understand the problem trying to be solved and objectives being sought? Have you evaluated lost cost, low-tech, "test and learn" solutions? Maybe you need to.
Forget the process mapping software, get out the brown paper
Sometimes it's not such a great idea to head straight for the process mapping software when looking to drive process improvement. It's possible a lower-tech approach is more advisable for taking process performance to the next level - particularly at the beginning of your journey.