Blog — Expert Knowledge
Forget the process mapping software, get out the brown paper
Sometimes it's not such a great idea to head straight for the process mapping software when looking to drive process improvement. It's possible a lower-tech approach is more advisable for taking process performance to the next level - particularly at the beginning of your journey.
5 reasons why large business initiatives fail
Don't let your major business initiative join the masses in the graveyard of failure. Understand resistance to change and how you can use it to your advantage.